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Home State Bank
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Susan Shaw, Loan Originator

Loan Originator · NMLS 204038

Susan Shaw

Susan spent years on the real estate side before joining Home State Bank in 2013, which means she understands your contract as well as your loan.

Apply with Susan815-363-8085Email

Specialties

  • Purchase
  • Refinance
  • Realtor partnerships

How it works with Susan

  1. 1

    Start online with Susan's application or call 815-363-8085. Fifteen minutes, no credit impact.

  2. 2

    Get a pre-approval, usually the same day, that sellers and Realtors around here recognize.

  3. 3

    Processing, underwriting, and closing all happen in our own building. Your loan officer walks the file, not a queue.

Susan Shaw, Loan Originator, Home State Bank, N.A. NMLS 204038. Company NMLS 478452. Member FDIC. Equal Housing Lender.

Reach Susan

Ask a question, or ask for a call back.

Your information is never sold. Submitting this form does not pull your credit and is not a loan application. Message and data rates may apply if you opt into texts.

Client reviews

What Susan's clients say.

4.92

111 verified reviews

Collected by Experience.com
  • “Sue was on top of everything! She made sure I understood all steps involved and was always available to answer my questions”

    Ashley V T · Carol Stream, IL · Jun 2026

  • “Sue kept me informed throughout the process. Made entire transaction very easy.”

    Robert A S · Algonquin, IL · Jun 2026

  • “Sue, was very informative and ready at a moments notice to help with any questions we had. We were very greatful to have her help!”

    Benjamin C B · Arlington Heights, IL · May 2026

  • “Sue is the best and helped us through both of our home purchases! We would highly recommend using her services!”

    Colin D A · Lake In The Hills, IL · May 2026

  • “Sue was great w numbers & put me at ease from our first call. From beginning to end, she was available & helpful to me in becoming a homeowner!!”

    Jennifer L B · Chicago, IL · May 2026

  • “Sue is very diligent, knowledgeable and truly cares about her clients and their interests. I can't express in words how truly thankful and grateful I am to have Sue Shaw as my loan officer. With ups and downs in the process, Sue was always on top of these issues and prepared to rectify all of them.”

    Sean T J · Twin Lakes, WI · Mar 2026

  • “Susan's expertise, professionalism and knowledge set my mind at ease during the entire purchasing process of my home. Very pleasant experience.”

    Susan L J · Crossville, TN · Nov 2025

  • “Sue was there whenever I had questions, and not only answered them, but explained her answers when I was not clear on what she saying. When Sue would take that time to answer my questions in that manner, it made me feel more relaxed and confident in my purchase.”

    Chris E W · Ooltewah, TN · Jul 2025

  • “easy to work with”

    Robert A S · Johnsburg, IL · Jun 2024

  • “Susan was very efficient in her work. Every step of the process was explained well. I was pleasantly surprised at how painless the entire process was.”

    Susan A S · Johnsburg, IL · Jun 2024

Reviews are submitted by verified Home State Bank clients through Experience.com after closing and are shown as written. This page shows a selection of recent reviews rated 4.5 stars or higher. The overall rating and review count reflect every review on file, and the full set, including lower ratings, is on the Experience.com profile linked above.

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Next step

Ready? Susan is one call away.

Start the application online, or call and ask for the mortgage department. Either way, a real human in Crystal Lake or Appleton takes it from there.

Apply now815-459-2000Choose a loan officer